Termos e condições gerais
EXPANISH
Expanish agrees to provide Spanish immersion courses with experienced and trained teachers for students, and provide a number of related services such as activities and volunteer programs. Expanish is not liable for any damage resulting from or compensation related to incorrect or withheld information received from the student at the point of booking.
Terms & Conditions
These terms & conditions apply from the moment the student has submitted and completed the Expanish booking form.
Visas
Expanish cannot be held responsible for decisions taken by embassies or immigration police regarding entry visas or visa extensions. Visa advice can only be given by the appropriate Embassy or Consulate.
Students must maintain a valid visa status and their course will be terminated without a valid tourist or student visa. It is the responsibility of the applicant to ensure that the most updated regulations/processes are being followed.
Expanish cannot be held responsible for any visa regulation changes which occur after the booking has been confirmed in compliance with the then-existing regulations. - A visa document courier fee is charged each time documents have to be sent by courier (see school price lists).
In order to issue course confirmation documents for student visas for Spain, Expanish requires the full payment of a course.
Insurance
Students are required to have adequate travel/medical insurance. Expanish offers an optional insurance policy that can be purchased
Class Information
Classes are held Monday to Friday and are scheduled in the morning and/or afternoon, depending on the school’s availability.
Expanish reserves the right to use classrooms in alternative premises of the same standard.
Long-term discounts are applicable when the weeks are booked and paid for together.
Expanish may change course structure and timetables at its discretion without notification. The student is entitled to a refund of tuition fees for those courses that Expanish is not able to provide.
Internship Information
Internships are unpaid and ideally related to the area of study of the intern.
The internship placement fee covers the cost of offering up to 2 offered placement sites. In the unlikely event that more sites are needed, Expanish will charge an additional fee.
All internship program participants are required to have a personal liability insurance plan for the duration of their work.
Housing Information
For registration received less than 2 weeks prior to the start date, Expanish cannot guarantee requested accommodation options. - Expanish reserves the right to charge a housing deposit upon check-in and students will be informed accordingly.
The official check-in day is the Sunday before the course start date and the official check-out day is the Saturday after the course end date. Students may add on up to 4 extra nights as needed.
All students housed in non-Expanish accommodation should adhere to all rules and policies provided by the provider, which may include deposits, security precautions, use of facilities, guest policies, etc.
Students are responsible for any damage to the housing property or damage or loss of personal belongings of hosts/owners that occur as a direct result of the student’s actions. If something occurs, the student must replace or repair the affected item(s) or reach a monetary agreement with the host/owner.
Students in housing will be provided keys, and in case of loss or theft, they are responsible for replacing them and covering other related costs. - Where possible special dietary requirements will be accommodated. Availability and any applicable fees will be confirmed upon request.
Students under 18 by the start of their program can only book a Homestay accommodation option.
Changes to Enrollment
Expanish reserves the right to charge an administration fee of 50€ for the course, 590€ for an internship placement and 100€ for the accommodation each time the program is changed or postponed after Expanish has confirmed the initial enrollment. Any changes should be made in writing two weeks before the requested change or postponement. This also includes requests for changes while the student is at the school.
Any postponement within two weeks of the start date will be considered a cancellation of the original program. - In cases where the student wishes to change housing assignments, Expanish reserves the right to charge an
administration fee of 100€ and perform the change according to availability The price difference between two options cannot be returned. - Changes between different services (courses, accommodation, internship placements, and other services), such as substituting one service for another, are not permitted and will be considered a cancellation.
In the event of a student not being able to attend their lessons for personal/medical reasons, it will be considered a cancellation and the missed lessons will not be postponed nor refunded. Only if students present an official medical certificate, Expanish will provide alternatives to make up for the missed lessons.
Course Cancellations
For cancellations received 14 days or more in advance of the program start date, Expanish will refund fees received in full, excluding non-refundable charges (registration fee, courier fees).
For cancellations received less than 14 days in advance of the program start date, the student will be charged a cancellation fee equivalent to one week of tuition and any non-refundable charges (registration fee, courier fees).
For any cancellation received on or after the course start date, there is no refund for the course.
Course Cancellations With Student Visa
To cancel or end studies at the school, the student is required to return the original certificate of studies document, send a signed document confirming the intention to cancel the program, and the official denial of visa document (for cancellation with official denial of visa document).
Refunds with the official denial of student visa document: If the cancellation is made more than 15 days before the program start date, the school will return the full value of the course minus 250€ of a cancellation fee. If the cancellation is made 15 days or less before the program start date, the school will return the full value of the course minus 25% of the total amount paid as a cancellation fee. Any cancellation made on or after the program start date, whether the student has arrived in Spain or not, there is no refund of program fees.
There is no refund of program fees without the official denial of student visa document.
The courier fee is always non-refundable.
Homestay and Shared Apartment Cancellations
For cancellations received 14 days or more in advance of the program start date, Expanish will refund fees received in full.
For cancellations received less than 14 days in advance of the program start date, the student will be charged a cancellation fee equivalent to one week of housing.
For any cancellation received on or after the check-in date, there is no refund.
If a program has started and a student has reserved 8 weeks or more of a Homestay, they may notify Expanish in writing 4 weeks prior to the date of termination to receive a refund of the remaining weeks, otherwise, a 4-week cancellation fee will apply.
Student Shared Apartment Cancellations
For cancellations received 14 days or more in advance of the program start date, Expanish will refund fees in full minus a cancellation fee of 1 week of housing.
For cancellations received 13 days or less to the start date, there are no refunds for Shared Apartments.
Non-Expanish Accommodation
Expanish works with independent student residences, hostels, hotels, and private apartment companies, each with its own cancellation policies. Expanish will inform the student of booking terms when confirming the booking.
Internship Cancellations
For any cancellation made of internships, there is no refund for the internship placement fees.
Insurance Cancellations
For cancellations before a policy is emitted, Expanish will refund the full amount.
There is no refund on insurance once a policy has been emitted.
Insurance policies are emitted 2 weeks before the start date by default. They may be emitted earlier upon request if they are needed for a visa application or other reasons.
Payments
Final payments must be received in full 14 days prior to the program start date.
Payment instructions are provided with the invoice.
The payer is responsible for all bank and transaction fees.
Refunds
Any refunds due will be paid to the original payer.
The financial cost of 5% of the refund will be automatically taken out of the amount refunded of all refunds.
In the event that a refund is due, prorated refunds will be calculated on a weekly basis.
Public Holidays
Expanish will close for public holidays and class time will not be made up fully so students should account for holidays when booking their program.
For weeks with one holiday, group courses make up 2 lessons of missed classes.
For weeks with two holidays, group courses make up 6 lessons of missed classes and the 30-lesson group course will also receive 2 additional private lessons as compensation.
Individual lessons during holidays will be rescheduled.
Course Breaks and Destination Changes
Students may request a 1-week break for every 5 weeks of course. Students may also change schools at no cost (excluding housing or site-specific services).Two weeks of notice is required for any break or change of destination.
Level of Spanish
If a student does not have the minimum level of Spanish required to follow a specific course, as determined by the Expanish placement test, Expanish reserves the right to move the student to a course that is appropriate for their level.
Materials
Students are required to pay a material fee on-site for each textbook used.
Reduction of Lessons
Expanish requires a minimum of 3 students to form a group. On the rare occasion a class does not have the minimum, the number of lessons will be reduced by 50%. If a group at Expanish Barcelona 30+ cannot be formed, the student will enter an open group at our regular Barcelona location.
Transfers
Flight details must be given 7 days prior to arrival in order for Expanish to provide an airport transfer. No refunds will be granted on transfers if flight details are not sent to Expanish in time. - Flight details include arrival airport, arrival time, flight number, airline, and point of origin.
Airport transfer fees include a maximum waiting time of one hour from the flight’s arrival. In the event of a delay, students will be charged an additional fee upon arrival at the school. - Students under 18 by the start of their program are required to book in and out airport transfers.
Supervision
Neither Expanish nor its accommodation providers provide supervision for any student participating in an adult program (16+ years old). Students who are less than 18 years old are required to complete a parental liability and waiver form prior to arrival.
Force Majeure
Expanish will not be liable for any failure to comply with obligations (and therefore shall not be required to pay compensation) if the failure is accompanied by any cause beyond Expanish’s reasonable control; nor shall Expanish be responsible for any costs incurred by or on behalf of the student as a result of any such case. Such causes shall include but are not limited to fire, flood, war, riot, embargo, organized labor stoppage, unusually adverse weather conditions, acts of civil or military authorities, acts of terrorism, acts of god, pandemics, etc.
Liability
Expanish will not be held liable for loss, damage, or injury to persons or property. Expanish will not be liable in the event that any service contracted to be supplied by Expanish becomes impossible to supply for any reason or any cause outside the control of Expanish.
Code of Conduct & Expulsion
Students are expected to attend a minimum of 80% of classes in order to continue each week. They should inform the school in case of absence and missed classes are considered lost. Students should act in a respectful manner towards fellow students, teachers, staff, and third-party providers such as accommodation hosts and/or activity guides. Expanish reserves the right to expel students from the program/accommodation at its sole discretion if it sees students in breach of its basic code of conduct (supplied in the welcome pack on the first day of classes) and no refund will be given. Students must pay the full cost of any damage to property and are expected to obey the laws and adapt to the customs of their host country and host family (if applicable).
Photography & Filming
Expanish may take promotional photographs and video footage of students. If students do not wish to participate, Expanish will respect their wishes if Expanish has been notified.
Agents
Expanish Terms and Conditions apply to all students and agents representing students.
BUENOS AIRES LEGAL INFORMATION
Centros de Español SA – CUIT 30-71128572-1
Av. Federico Lacroze 2315, C1426CPI, Capital Federal, Argentina
+54 11 5984 5877
SPAIN LEGAL INFORMATION
Programas Educativos ARVA SL – B66994534
Carrer de Pau Claris 186, 2nd floor, 08037, Barcelona, Spain
+34 93 215 55 66
